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Always specify the serial number (xxxx/xxxx) of the machine(s) concerned.
If ordering spare parts, ideally give us also the references of the parts. Find these references on the mechanical drawings, or on the pneumatic and electrical BOMs.
You can also send your request by email directly to firstname.lastname@example.org. In this case, always specify your client number.
Our team will always check with you all the details of your needs, as well as costs and delays, before confirming any order.
For more personalized service, please get in touch with your New Lachaussée project manager.